Last Updated: August 4, 2026
At Pacharika, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
You may voluntarily provide:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- PIN Code
- Payment-related details (processed securely through third-party payment gateways)
- Order History
- Customer Support Messages
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date & Time of Visit
- Pages Viewed
- Referral Source
- Cookies and Analytics Data
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Verify payments
- Send order confirmations and shipping updates
- Improve our website and products
- Personalize your shopping experience
- Respond to your queries
- Detect fraud and prevent unauthorized transactions
- Send promotional offers, newsletters, and product updates (only where permitted)
3. Payment Information
We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials. Payments are securely processed through trusted third-party payment service providers using industry-standard encryption.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Analyze visitor behavior
- Deliver a better browsing experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell or rent your personal information. We may share your information only with trusted service providers, including:
- Payment Gateway Providers
- Courier & Logistics Partners
- Cloud Hosting Providers
- Email & SMS Service Providers
- Website Analytics Providers
- Government or Legal Authorities when required by law
These partners receive only the information necessary to perform their services.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure.
7. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may send you:
- Product launches
- Offers & Discounts
- Festival Promotions
- New Product Updates
You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Comply with legal obligations
- Resolve disputes
- Maintain financial records
- Improve customer service
When no longer required, your information is securely deleted or anonymized.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your data
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
10. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on this page with the revised "Last Updated" date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Pacharika
Website: https://pacharika.com/
Email: info@pacharika.com
Phone: (Add your customer support number)
Business Address: Bada Bagh Road, Lal Ganj Karvi, Dumraon, Bihar 802136