Last Updated: August 4, 2026
Welcome to Pacharika. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing this website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
2. About Pacharika
Pacharika is an online platform offering premium homemade pickles and related food products. We strive to provide authentic, hygienically prepared, and high-quality products using carefully selected ingredients.
3. Product Information
We make every effort to ensure that product descriptions, ingredients, pricing, and images are accurate. However:
- Product images are for illustration purposes only.
- Actual product color, texture, or packaging may vary slightly.
- Natural variations are expected as our products are handmade.
4. Pricing
- All prices displayed are in Indian Rupees (₹).
- Prices are inclusive of applicable taxes unless otherwise stated.
- Shipping charges, if applicable, will be displayed during checkout.
- We reserve the right to change prices without prior notice.
5. Orders
Once an order is placed:
- You will receive an order confirmation via email or SMS.
- We reserve the right to accept or reject any order.
- Orders may be cancelled if products become unavailable, payment fails, or fraudulent activity is suspected.
6. Payments
We accept secure online payments through authorized payment gateways. Accepted payment methods may include:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Digital Wallets
Pacharika does not store your card or banking information.
7. Shipping & Delivery
We aim to dispatch orders as quickly as possible. Delivery timelines may vary depending on:
- Customer location
- Courier partner availability
- Weather conditions
- Public holidays
- Other unforeseen circumstances
Estimated delivery dates are indicative and not guaranteed.
8. Returns & Refunds
Since our products are perishable food items:
- We do not accept returns once products have been delivered.
- Refunds or replacements are provided only if:
- the product is damaged during transit,
- the wrong product was delivered, or
- the package is received in a visibly damaged condition.
Customers should report such issues within 24 hours of delivery with clear photographs of the package and product. Refund approval is subject to verification.
9. Cancellation Policy
Orders may be cancelled only before they are dispatched. Once an order has been shipped, cancellation requests cannot be accepted.
10. Storage Instructions
To ensure the best quality:
- Store the pickle in a cool and dry place.
- Always use a clean and dry spoon.
- Keep the lid tightly closed after use.
- Refrigeration after opening is recommended for extended freshness.
11. Intellectual Property
All website content including logo, brand name, product images, graphics, text, product descriptions and website design is the property of Pacharika and may not be copied, reproduced, distributed, or used without prior written permission.
12. User Conduct
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to the website.
- Upload malicious software or harmful code.
- Interfere with website functionality.
- Misuse customer accounts or payment systems.
13. Limitation of Liability
Pacharika shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of the website
- Delay in delivery
- Product availability
- Third-party courier services
- Technical interruptions beyond our control
Our maximum liability shall not exceed the amount paid for the purchased product.
14. Allergies & Food Safety
Our products may contain ingredients such as mustard, spices, oil, and other natural ingredients. Customers with food allergies should carefully review product ingredients before consumption. Pacharika shall not be responsible for allergic reactions resulting from known food sensitivities.
15. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated terms will be published on this page and become effective immediately upon posting.
17. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts where Pacharika's registered office is located.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Pacharika
Email: info@pacharika.com
Website: https://pacharika.com/
Phone: (Add your customer support number)